FAQs 2017-12-06T10:35:34+00:00

Online Quick Start guide?

Strongly suggest to have a look at the Quick Start guide, we may archive 10x times of productivity improvement.

Keyboard shortcuts cheat sheet?

Press ⌘⌥^ (Command + Alt + Ctrl) to show shortcut tips in active project window.

Shortcuts

Best practices?

There are some best practice articles, about “iCloud access,” “task structure,” “data safety” etc.

Task is not visible on Gantt Chart?

  • Double click on Gantt chart, the task on the clicked line will be selected AND be moved to be visible in the Gantt chart.
  • Or select the task in outline panel, the taskbar of the selected task will be moved to be visible if it’s hidden.

Can all the task groups be collapsed together?

⇧⌥⌘ → (Shift + Option + Command + Right) to expand all task groups

⇧⌥⌘ ← (Shift + Option + Command + Left) to collapse all task groups

Or put five fingers on the touch pad (do not need to click, just put the fingers on the pad together)

Where to edit project members?

Click the project name on the toolbar to edit project properties include project members.

How to change project start date?

Right-click on the timeline (at the top of Gantt chart), or click the project name on the toolbar to edit project properties include project start date.

Project template?

Every project file can be a template – please just copy the project file (.qpp) to a new one, then to open the copied file and to change the project start date (by clicking the project name on toolbar, to config project properties include project start date) 

How to import from MS project file (in xml format), Mind Map (opml file), WBS file

Openning the file with QuickPlan will convert as a project, for example to open the MS project xml file

OpenMSProjectFile

The practice to BACKUP?

See the best practice about data safety

Does QuickPlan support sync via iCloud?

Yes, learn more

Will QuickPlan provide all the features of MS Project?

No

  • QuickPlan will balance the functionalities and user experience on the Mac devices, to be more comfortable, intuitive and efficient.

  • Decidedly fewer features of MS project be used by most of the planner, for the case if more functions required for business needs, QuickPlan is flexible enough to integrate with MS project, Mind Map, Excel and other apps.

  • QuickPlan will be enhanced based on the practices of experts and the feedback from the users, for most of the users, to enjoy the best experience of a simple app for the typical projects.

If I own the Mac version do I need to purchase the iOS version too?

Yes, at the moment there is no way to bundle the apps from different operation systems.

How to get a refund?

We are sorry, but we can not issue a refund directly as the purchases and refunds are handled only by the Apple App Store, and you can request one from this link https://reportaproblem.apple.com/